TERMS OF SERVICE

1. COMPANY INFORMATION

1. Legal Entity: FAIR TRADE WORLD NEGOCIACOES DIGITAIS LTDA
2. CNPJ: 63.101.666/0001-56
3. Brand Name: ItemsFTW
4. Contact Email: [email protected]

2. REBRANDING NOTICE

1. All rights, obligations, user accounts, transactions, and policies remain valid and uninterrupted during and after the rebranding process.

3. ELIGIBILITY

1. The User must be at least the age of majority in their jurisdiction to use the Service.
2. Users under the age of majority may only use the Service with the consent and supervision of a parent or legal guardian.

4. NATURE OF THE SERVICE

1. The Platform operates as an independent reseller of digital goods sourced from authorized distributors and third-party suppliers.
2. The Company is not affiliated with or endorsed by any publishers, developers, or platform owners unless explicitly stated.
3. Products offered include digital activation keys, virtual items, gift cards, downloadable content, and software licenses.
4. All products are intangible digital goods delivered electronically.

5. USER ACCOUNTS

1. Users may be required to create an account to access certain features.
2. The User is responsible for maintaining the confidentiality of account credentials.
3. The User is responsible for all activities conducted through their account.
4. The Company may suspend or terminate accounts suspected of fraud, abuse, or violation of these Terms.

6. DIGITAL DELIVERY

1. Digital products are typically delivered instantly after payment confirmation.
2. Delivery may be delayed due to fraud checks, technical issues, or supplier verification.
3. The User is responsible for verifying compatibility, including platform, region, and system requirements prior to purchase.

7. REGIONAL RESTRICTIONS AND ACTIVATION RISKS

1. Certain products may be subject to regional restrictions.
2. The Company shall not be responsible for activation failures caused by geographic restrictions, account limitations, or use of VPN/proxy services.

8. PRICING AND ERRORS

1. The Company reserves the right to correct pricing errors, inaccuracies, or product descriptions at any time.
2. Orders affected by clear errors may be canceled and refunded.

9. PAYMENTS

1. The Platform accepts multiple payment methods.
2. The User represents that they are authorized to use the selected payment method.
3. Transactions suspected of fraud may be canceled or suspended.

10. CURRENCY AND TAXES

1. Prices may be displayed in multiple currencies.
2. The User is responsible for any applicable taxes or duties required by their jurisdiction.

11. REFUND AND EXCHANGE POLICY

1. Due to the nature of digital goods, products cannot be returned once accessed or redeemed.
2. Refunds may be granted if the product is not delivered, is defective, invalid, incorrect, or duplicated.
3. Refunds will not be issued if the product has been revealed, activated, consumed, or used.
4. By completing a purchase, the User acknowledges waiver of withdrawal rights once delivery occurs, except where required by applicable law.

12. CONSUMER RIGHTS

1. Nothing in these Terms limits rights under applicable consumer protection laws, including the Brazilian Consumer Defense Code.

13. FRAUD PREVENTION

1. The Company reserves the right to perform identity verification and fraud screening.
2. Orders may be delayed or canceled if risk indicators are detected.

14. USER CONDUCT

1. The User agrees not to use the Platform for unlawful purposes.
2. The User shall not exploit vulnerabilities, abuse promotions, or use automation without authorization.

15. THIRD-PARTY PLATFORMS

1. Products may depend on third-party platforms such as Steam, Sony, Microsoft, or Nintendo.
2. The Company is not responsible for platform bans, policy changes, or outages.

16. INTELLECTUAL PROPERTY

1. All content, trademarks, logos, and software are owned by the Company or its licensors.
2. Unauthorized use is prohibited.

17. SERVICE AVAILABILITY

1. The Company does not guarantee uninterrupted or error-free operation of the Platform.

18. LIMITATION OF LIABILITY

1. To the maximum extent permitted by law, the Company shall not be liable for indirect damages, loss of profits, or data loss.
2. Total liability shall not exceed the amount paid for the product.

19. INDEMNIFICATION

1. The User agrees to indemnify the Company against claims arising from misuse of the Service or violation of these Terms.

20. SUSPENSION AND TERMINATION

1. The Company may suspend or terminate access if the User violates these Terms or engages in fraudulent activity.

21. COMPLIANCE WITH LAWS

1. The User agrees to comply with all applicable laws when using the Service.

22. GOVERNING LAW AND JURISDICTION

1. These Terms shall be governed by the laws of Brazil.
2. Any disputes shall be resolved in Brazilian courts unless mandatory consumer protection laws provide otherwise.

23. CHANGES TO TERMS

1. The Company reserves the right to modify these Terms at any time. Continued use constitutes acceptance of updates.

24. FINAL PROVISIONS

1. If any provision is deemed invalid or unenforceable, the remaining provisions shall remain in full force.
2. Failure to enforce any provision shall not constitute waiver of rights.

25. CONTACT INFORMATION