PRIVACY POLICY

1. Company Information

• Legal Entity: FAIR TRADE WORLD NEGOCIACOES DIGITAIS LTDA
• CNPJ: 63.101.666/0001-56
• Brand Name: ItemsFTW
• Contact Email: [email protected]

2. Scope

This policy applies to visitors, registered users, and customers purchasing digital goods.

3. Information We Collect

• User-provided data (name, email, account information, support messages)
• Automatically collected data (IP, device, browser, usage, session, referrer)
• Transaction data (orders, product details, payment status, fraud screening outcomes)

4. How We Use Information

• Provide and operate the Platform
• Process transactions and digital delivery
• Fraud prevention and security
• Customer support
• Service improvement and performance monitoring
• Legal compliance and terms enforcement

5. Legal Basis

Processing may be based on contract performance, legitimate interests, legal obligations, or consent.

6. Cookies and Tracking

Essential cookies support sessions, login, cart, checkout, preferences, and fraud prevention.

Optional analytics and advertising measurement technologies, including Google tags for page view and commerce attribution, are enabled only after consent where required.

Declining optional cookies does not disable essential security and checkout functions.

7. Data Sharing

Data may be shared with payment processors, fraud prevention providers, infrastructure vendors, analytics providers, and advertising attribution partners when consent applies.

We do not sell personal data.

8. International Transfers

Data may be processed outside the user jurisdiction with reasonable safeguards.

9. Retention and Security

Data is retained only as needed for service delivery, legal compliance, dispute handling, and agreement enforcement.

We apply administrative, technical, and organizational security measures.

10. User Rights

Depending on applicable law, users may request access, correction, deletion, restriction, objection, or portability via [email protected].

11. Third-Party Services

The Platform integrates with third-party services including payment processors, gaming platforms, and optional analytics or advertising technologies.

Third-party privacy practices are governed by their own policies.

12. Changes and Contact

This policy may be updated at any time.

Contact: [email protected]