About Us
ABOUT US
Learn how ItemsFTW operates, what we sell, how delivery works, and which standards we follow for security, transparency, and customer support.
We are a registered company based in Brazil, operating under the legal name FAIR TRADE WORLD NEGOCIACOES DIGITAIS LTDA, CNPJ 63.101.666/0001-56.
We are committed to transparency, security, and delivering a trustworthy experience to every customer.
What We Do
ItemsFTW is a global e-commerce platform focused on:
- Digital games (Steam, Rockstar, Ubisoft Connect, EA Play, and other platforms)
- Gift cards and digital credits
- In-game items and digital content
Delivery and Availability
We prioritize speed, accuracy, and transparency:
- Instant Delivery: Products marked as instant are delivered after payment confirmation.
- Standard Delivery: Some products may require additional processing time based on supplier availability.
Global Service
Each product page specifies these details before purchase:
- Region restrictions
- Activation platform
- Hardware requirements
- Game name and edition
Security and Payments
We use trusted payment providers and encrypted connections to protect each transaction with industry-standard security measures.
Customer Support
Live chat support is available from 08:00 to 18:00 (GMT-3) for delivery, activation, and purchase assistance.
You can also reach us at [email protected].
We aim to provide fast, clear, and helpful solutions.