ItemsFTW
ItemsFTW

Terms of Use

TERMS OF SERVICE

Last Updated: February 22, 2026

These Terms of Service govern access to and use of the website, applications, services, and digital marketplace branded as ItemsFTW.

The Platform is operated by FAIR TRADE WORLD NEGOCIACOES DIGITAIS LTDA, CNPJ 63.101.666/0001-56.

By using the Service, the user agrees to be bound by these Terms.

1. Company Information

  1. Legal Entity: FAIR TRADE WORLD NEGOCIACOES DIGITAIS LTDA
  2. CNPJ: 63.101.666/0001-56
  3. Brand Name: ItemsFTW
  4. Contact Email: [email protected]

2. Eligibility

  1. Users must be at least the age of majority in their jurisdiction.
  2. Minors may only use the Service with parent or guardian supervision.

3. Nature of Service

  1. The Platform acts as an independent reseller of digital goods.
  2. Products include activation keys, gift cards, in-game items, and software licenses.
  3. All products are intangible digital goods delivered electronically.

4. Digital Delivery

  1. Delivery is usually instant after payment confirmation.
  2. Delivery can be delayed by fraud checks, technical issues, or supplier validation.
  3. Users must verify compatibility, platform, and region before purchase.

5. Pricing, Payments, and Taxes

  1. Prices and product details may be corrected if errors are identified.
  2. Orders affected by clear errors may be canceled and refunded.
  3. Users must be authorized to use their selected payment method.
  4. Users are responsible for applicable taxes in their jurisdiction.

6. Refund and Exchange Policy

  1. Digital goods are generally non-returnable after access or redemption.
  2. Refunds may be granted for non-delivery, invalid products, or duplicated keys.
  3. Refunds are not granted for revealed, activated, consumed, or used goods.

7. Fraud Prevention

  1. The Company may perform identity verification and fraud screening.
  2. Orders may be delayed, suspended, or canceled when risk indicators are detected.

8. Third-Party Platforms

  1. Products may depend on third-party platforms such as Steam, Sony, Microsoft, or Nintendo.
  2. The Company is not responsible for external platform outages, bans, or policy changes.

9. Limitation of Liability

  1. To the maximum extent allowed by law, the Company is not liable for indirect damages or lost profits.
  2. Total liability is limited to the amount paid for the product.

10. Governing Law and Contact

  1. These Terms are governed by Brazilian law.
  2. Contact: [email protected]

By using the Service, you acknowledge that you have read, understood, and agree to these Terms of Service.

Terms of Service | ItemsFTW